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Almis International

ALMIS International are a leading provider of software to the UK’s Building Societies. They wanted a world class client support system.

The ALMIS software is very complex and ALMIS were finding that their existing, limited support solution was resulting in client frustration and a high volume of avoidable support queries.

We developed a web application framework that provides key functional components to build upon; secure software downloads, support tickets and a full end-2-end documentation management system.

The application links to a variety of ALMIS systems so that their existing investment in technology and expertise can continue to be leveraged.

Technology

We use a hybrid approach of Cloud, Node.JS and Polymer to deliver a simple to use, powerful solution.

Integration

The system is fully integrated with Sugar CRM, Cloud-Storage and Document Management.

Documentation

The documentation system supports automatic index generation, real-time propagation, automatic PDF generation and approvals.

Download the full Almis International – Case Study

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